The second-hand marketplace Shoppers Share Displeasure About Size Changes

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

This online marketplace has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Social Media Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.

The platform stated the revised method more closely matches other platforms.

It has advised users to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Sizing System Changes

Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.

Shopper Accounts

One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Manual Updates

A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.

Joseph Anderson
Joseph Anderson

A tech futurist and innovation strategist with over a decade of experience analyzing emerging technologies and their societal impacts.